Projects
An account can hold multiple projects. Create, edit, delete, search, and sort them freely, and configure a set of tags/labels per project to categorize tickets however your team works.
Inviting people
Invite someone to a project by email — if they already have a Logtryl account they’re added directly; if not, they get an invite email with a code that walks them through creating an account and joining the project.
Roles and access
Every user has a role — Admin, Manager, or User — and can be enabled or disabled. The user directory and invite management actions (changing a role, disabling someone, revoking an invite) are gated to Admins.
Assigning work
Tickets can be assigned to anyone who’s been invited to that project, so ownership is always clear.