User GuideUser Guide

Customization

Available on the Web Dashboard, Desktop, and Mobile app.

Statuses

Define the statuses tickets move through — each gets its own color, and one status can be marked as the default new tickets start in.

Issue types

Create the issue types that make sense for your team (bug, feature request, task, or anything else), with one marked as the default.

Tags

Tags/labels are configured per project and can be renamed account-wide — rename “Labels” to “Tags,” or whatever term your team already uses, and it updates everywhere.